Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please also attach an image of the faulty product using "add file" at the bottom of this form. This is required to confirm the product.

Batch codes are generally found near or on the USB connector or the rear of the product. For PWR, this may be on the side or bottom of the light or power bank. Bells do not have batch codes (you can simply enter "N/A" for bells in this field or if you cannot locate the code and we can assist you)

Purchased from an online retailer or shop? Please attach a copy of proof of purchase using "add file" below. Submissions without proof of purchase will not be accepted.

Add file or drop files here