How Can We Help?
Knog
Categories
- Shipping & Delivery Shipping information and FAQ's are found here.
- Returns & Warranties Experiencing an issue that our product FAQ can't help with or just curious about warranties? This is the place for you.
- User Guides / Downloads All available user guides and related downloads can be found here, along with instructional videos for some products
- Modemaker Help Having trouble using Modemaker? FAQ's and other helpful articles are found here.
- Product FAQ & Troubleshooting Product specific FAQ's and troubleshooting
- FAQ Frequently asked questions about Knog, and non specific product info is here.
Promoted articles
- How do I Submit a Warranty Claim? All Knog products hold a two year warranty from the purchase date. Please check the following page to check out what is covered under warranty. Bought from a shop? ...
- What lights are compatible with Modemaker? The following products are currently compatible with Modemaker: PWR Commuter, PWR Rider, PWR Road, PWR Trail & PWR Mountain Bike Lights PWR Explorer, PWR Seeker, PWR ...
- Shipping & Delivery Information Please keep in mind that with COVID-19 still impacting delivery orders may take longer than usual to arrive. This is especially relevant for International orders (outs...
- Whats Covered Under Warranty? Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensat...
- Returns / exchanges Ordered the wrong product or changed your mind? No problem! We are happy for you to return goods purchased at www.knog.com for a full refund or exchange, so long as th...
- How do I charge my light? If you have a Blinder, Cobber or Plus there is an integrated USB that can be plugged directly into your PC, wall socket charger or portable charger. Same goes for the ...