How can we help?

Popular:

Scout FAQ

FAQ & Troubleshooting for Scout Bike & Scout Travel
Submit a Warranty Claim

Click here to submit a warranty claim for a Knog product
Shipping & Delivery FAQ

Shipping & Delivery FAQ

Shipping, Delivery & Online Orders

Shipping and order information FAQ's are found here.
Returns & Warranties

Experiencing an issue that our product FAQ can't help with or just curious about warranties? This is the place for you.
User Guides / Downloads

All available user guides and related downloads can be found here, along with instructional videos for some products
Modemaker Help

Having trouble using Modemaker? FAQ's and other helpful articles are found here.
Product FAQ & Troubleshooting

Product specific FAQ's and troubleshooting
Knog FAQ

Frequently asked questions about Knog, and non specific product info is here.

Promoted articles

Send us a message

Can't find the answer to your question here? Submit a request and our dedicated customer service team will be happy to help.
Our customer service hours:

8:00am - 5:00pm AEST Monday to Thursday. Our customer service team is based in Melbourne, Australia.
Follow us on Instagram

Tag @knog & #knog so we can check out your adventures!
Join our mailing list

Be the first to hear about new products & offers. You'll also receive a discount on your first order with us! Look for the subscribe button at the bottom of the home page of our website.