All orders are generally shipped within be 24 hours unless your order had been placed during the weekend or a public holiday in which case please allow up to 72 hours. Occasionally there can be delays during peak periods - Christmas, Black Friday, or while we are running a sale or promotion.
Once your order has been dispatched and is on its way, you will receive a shipping confirmation email and tracking information.
Can't find the answer to your question here? Submit a request and our dedicated customer service team will be happy to help.
8:00am - 5:00pm AEST Monday to Thursday. Our customer service team is based in Melbourne, Australia.
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