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The light head or end cap on my PWR light is too tight and I can't take get it off easily!

Sometimes new lights can be a little tough to disconnect, as they come already connected to the PWR bank off the factory floor to ensure the waterproof seal.

As a preventative, please ensure to use a wiggle back and forth motion to remove the light head and feel free to place a little olive oil or a similar non corrosive lubricant around the join of your light.

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