If you have purchased a large size bell and have measured your bars to confirm that this should be suitable, please ensure that you have tried fitting the bell with the included plastic shim and/or rubber tape provided for certain sizes as outlined here.
If you have definitely purchased the wrong size bell, please find our returns/exchanges information and process here.
Can't find the answer to your question here? Submit a request and our dedicated customer service team will be happy to help.
8:00am - 5:00pm AEST Monday to Thursday. Our customer service team is based in Melbourne, Australia.
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