Knog stands behind everything we make, which is why we offer a 2-year warranty on all products and have a 30-day returns policy for orders made on knog.com.
All Knog products hold a two year warranty from date of purchase. We will cover defective hardware, software faults & factory defects. We won't cover ordinary wear and tear or damage caused by improper use or accidents.
If you believe you have received a faulty item, please complete this Warranty Form. If we can't resolve the issue, we will arrange for a replacement product to be sent to you.
Spare Parts & Replacement Straps
Replacement parts are available from straps, clasps, USB charge cables and silicone skins. These can be purchased here.
How Do I Submit a Warranty Claim?
Bought from a shop? It is usually best practice to go directly to that store, or contact them online and they should put you right.
Bought from www.knog.com?
Fill out this form and make sure you have all the required information.