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I haven't received my order yet

All orders from www.knog.com are shipped via Australia Post (AU orders) or DHL (international orders) from here in Melbourne, Australia. While shipping is generally very quick for most parts of the world, please allow for the following shipping time frames before reaching out to us:

 

  • If you’re based in Australia,  please allow up to 7 working days for delivery.
  • For international orders, please allow up to 10 business days from the date of your shipping confirmation email to receive your order.
  • When ordering in the US via us.knog.com, please allow up to 7 days for delivery.


You can always check the tracking details sent to you once your order ships. If you can't find your tracking information, please check your spam/junk folders as occasionally these emails can wind up here by accident. 

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