Please keep in mind that with COVID-19 still impacting delivery orders may take longer than usual to arrive. This is especially relevant for International orders (outside of Australia).
To find out how a delivery to your country could be impacted, please refer to Australia Posts International updates – which is the courier service Knog uses. While most countries can still be reached via Air Mail, some can only be serviced via Sea Mail, while service to some countries has been temporarily suspended.
If you’re based in Australia, express post orders should take no more than 2-3 days to reach you. With standard Auspost allow up to 7 working days.
If you’re based in some far flung foreign clime then please allow up to 4 weeks to receive your order. Alternatively, you can always check the tracking details sent to you went your order ships. If you can't find your tracking information, please check your spam/junk folders as occasionally these emails can wind up here by accident.