Ensure the device is charged, and the phone is connected to the internet before attempting to update the firmware. If the firmware upgrade fails, the device will continue to use the existing firmware version.
Start the process again to re-attempt the firmware update.
Articles in this section
- My Scout is Already Connected to an Apple Find My Account.
- Scout Mounting Requirements
- Scout is not responsive or disappeared from the Knog app
- Cannot add Scout to Apple Find My app
- I removed my Scout from my phones Bluetooth device list and now I have lost connection and function of my Scout
- Scout alarm is sounding, but non-responsive in the app
- Scout is not responsive in the Knog app ( will not arm or disarm )
- Scout is non-responsive in the Find My app
- I can use Find My to locate the Scout, but I can’t connect in the Knog Mobile App
- The alarm was triggered on my Scout, but no notification was received on my iPhone
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