Scout Troubleshooting
Troubleshooting advice for Scout Bike & Scout Travel is found here.
- My Scout is Already Connected to an Apple Find My Account.
- Scout Bike Mounting Requirements
- Scout is not responsive or disappeared from the Knog app
- Cannot add Scout to Apple Find My app
- I removed my Scout from my phones Bluetooth device list and now I have lost connection and function of my Scout
- Scout alarm is sounding, but non-responsive in the app
- Scout is not responsive in the Knog app ( will not arm or disarm )
- Scout is non-responsive in the Find My app
- The alarm was triggered on my Scout, but no notification was received on my iPhone
- Scout alarm is falsely triggered
- Scout firmware update fails due to an error
- My Scout is constantly changing from connected to disconnected in the Knog app and will not stay connected
- My Scout battery level is not displaying correctly
- I am unable to update my Knog Scout firmware via the Knog app as it says the battery level is too low
- When I try to pair my Scout with the Find My app - I see a low battery warning
- My app is frozen after I performed a firmware update of the Scout.
- My Scout Find My app set up failed